Extra Home support Available For Elderly

Home cooked food and repair services for vulnerable people

Age Cymru West Glamorgan has launched two new services to help older and vulnerable people in Swansea, Neath Port Talbot and Bridgend get the help they need during the Coronavirus crisis. 

The charity, which runs a range of services for older people in Swansea, Bridgend, and Neath Port Talbot, has stepped up with extra support for people over 70, and people over 50 with health issues or disabilities, in their own homes.

It has launched a Home Cooked Food Delivery Service in partnership with Care & Repair Western Bay, and is also running an free telephone support service for isolated older people in response to a sharp rise in calls from those who are struggling in the current situation. 

The new Home Cooked Food Delivery Service, which will run from the charity’s Afan Nedd Centre in Port Talbot and costs just £5 for two courses plus a small delivery fee. Food is freshly made in the Afan Nedd Centre and all dietary requirements can be catered for.

The service is available to those living in the following areas: Velindre, Fairfield, Central Port Talbot, Aberavon, Sandfields, Cwmafan, Taibach, Goytre, Baglan, Margam. To order, please call from on 01639 895202. 

The free telephone support service has been set up to help older and vulnerable people with getting urgent supplies, access to services (such as medical appointments) or simply to have a chat. The number is 01792 648866. 

Connor James, Chief Officer at Age Cymru West Glamorgan, said: “Over the past week we have received an unprecedented level of calls from older people who are worried about the ongoing Coronavirus situation and subsequent lock-down, and are self-isolating for their own safety. Many are struggling to get hold of the essentials they need and are unable to venture outdoors to shop for basic necessities. Others too haven’t spoken with or heard a friendly voice for days. 

“Evidence from around the world clearly demonstrates that older people, especially over 70s, are most likely to become seriously ill if they contract the Coronavirus and, therefore, they must carefully follow Government Advice to stay within their home, only leaving for limited and essential purposes.

"But, we know from our clients how important it is for their mental health and wellbeing that they have regular contact with someone, even if this is provided over the phone. We want to do everything we can to support older people through this difficult time.

"We don’t want them to feel marooned and overlooked, so we are adapting our services to ensure we meet the needs of the most vulnerable among us during this crisis.” 

The charity has also launched an emergency appeal for volunteers and donations as they deal with the unprecedented level of demand. Volunteers are sought to help with packing food and making deliveries to people in the Port Talbot area. If you can help, please call Radha Patel on 07552 508536. 

Mr James continued: “Age Cymru West Glamorgan receives little Government funding and we are able to offer our services thanks to the kind support of the public.

"As things continue to develop over the next few weeks, we expect to see an unprecedented demand from older and vulnerable people; we would ask anyone who is able to support us to adapt our services in order to help older people stay connected, to do so. Whilst we know that that this is a tough time for all, any donations that people are able to make to help us continue these vital services at the moment would be very gratefully received.” 

People can make donations via the Age Cymru West Glamorgan website:

https://www.ageuk.org.uk/cymru/west-glamorgan/get-involved/donate/ Facebook page: Age Cymru West Glamorgan, or by calling 01792 648866.


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